Payment informations

Cash in advance/Invoice

Since you have chosen the payment method cash in advance, we ask you to transfer the total amount listed below within 10 days to the following account - you enter your essential purpose of :

• Account owner: Guinand GmbH
• Account number: 6100701802
• Bank code: 50190000
• Bank name: Frankfurter Volksbank eG
• SWIFT-/BIC-CODE: FFVBDEFF
• IBAN: DE88501900006100701802
• Usage: YYYYYYYYYYYYYYYYYY

An order confirmation will be sent to you by email .

Once we ship your order, you will receive a shipping confirmation email.

In the event that your payment is not received on our account within 10 days, we cannot guarantee the reservation of the ordered goods any longer.

 

Cash on pickup

Since you have chosen the payment method cash on pickup, please pay the invoice amount when you visit our factory outlet in Frankfurt am Main / Roedelheim either in cash or by debit / credit card. Please note that there may be at EC / credit restrictions on the payment amount per payment transaction and daily limits.

An order confirmation will be sent to you by email.

Die Fertigstellung der von Ihnen bestellten Produkts werden wir Ihnen per eMail mitteilen.

 

Paypal

Since you have chosen Paypal as payment method Paypal, we will begin as soon as possible with the completion of the products ordered by you and will send you a order confirmation by email.

Once we ship your order, you will receive a shipping confirmation email.

 

 

 

 

Right of revocation

The following right of revocation only exists for consumers in distance sales of products.

You may revoke your contractual declaration in writing (e.g. letter, fax, email) within 14 days without stating any reasons or – if you do this prior to expiry of the term – by returning the ­product. The term begins on receipt of this notification in writing, but not before you or a third party appointed by you, who is not the shipping agent, take ownership of the product, and for a return delivery of the same type of product not before receipt of the first part-delivery and not before fulfilment of our information duties.

In the event of an effective return, the performances received by both parties and, if applicable, emoluments taken are to be returned. In the event of deterioration of the product, the seller may demand compensation for the lost value of the product.

Timely dispatch of the revocation or product suffices in order to meet the revocation deadline. The revocation must be addressed to:

Guinand GmbH
Hausener Weg 61
60489 Frankfurt am Main, Germany
Fax: +49 (0)69 78800447
email: vertrieb@Guinand-Uhren.de

Note: if the consumer receives a confirmation of their revocation declaration to the company, please also send this by email to the aforementioned address.

Some products are specially manufactured for the customer with the requested ­special features/special design. These are new products that have been or will only be configured once in this way by ­a customer (unique items). NOTE: Consequently, for these products there is no right of revocation of the customer (consumer) pursuant to the Distance Sales Act of the German Civil Code.

The following right of revocation only exists for consumers in distance sales for services (revision, repair, retrofitting or upgrading, etc.)

You can revoke your contractual declaration in writing (e.g. letter, fax, email) within 14 days without stating any reasons.

Timely dispatch of the revocation or product suffices in order to meet the revocation deadline. The ­revocation must be addressed to:

Guinand GmbH
Hausener Weg 61
60489 Frankfurt am Main, Germany
Fax: +49 (0)69 78800447
email: vertrieb@Guinand-Uhren.de

 

Note: if the consumer receives a confirmation of their revocation declaration to the company, please also send this by email to the aforementioned address.

Revocation consequences in distance sales for the purchase of products
In the event of an effective revocation, the performances received by both parties and, if applicable, emoluments taken (e.g. interest) are to be returned. If you are only able to return the received performance in part or only in a deteriorated condition, you must compensate us for the lost value of the ­product. For the assignment of objects, this does not apply if the deterioration of the object is ­exclusively due to its inspection – in a way that you could have inspected ­it in the store. Moreover, you can avoid the duty to pay compensation for the lost value as a result of deterioration caused by improper ­use of the object by not using the object like your ­property and avoiding everything that might impair its value. You are obliged to send back the product or return it in person without delay and, in any event, no later than 14 days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the product before expiry of the term of 14 days. You shall pay the direct costs to return the product.

Obligations to reimburse the payments that we received from you, including delivery costs (with the exception of additional costs resulting from you choosing a type of delivery deviating from the cheapest standard delivery we offer) must be fulfilled without delay, and no later than 14 days from the day on which we receive the notification of the revocation of this contract. For this reimbursement we shall use the same payment method that you used for the original transaction unless we agreed something different with you. We can refuse to make a reimbursement until we have received the product again or you have proven that you have sent back the product, depending on which occurs first.

Inspection of the product by the customer/Seal

As a guarantee of authenticity, original products (timepieces) from Guinand are exclusively sold with a stamped guarantee certificate. If the timepiece is not directly picked up from Guinand, but sent to the customer, a seal is attached to the timepiece strap. This seal signifies that the timepiece was delivered directly by Guinand.

Do not remove the seal until you are certain you no longer want to assert your Right of revocation pursuant to Point 9 of the General Terms and Conditions of Guinand GmbH. The right of revocation of the customer (consumer) pursuant to the Remote Sales Act of the German Civil Code (BGB) is designed to give the customer the opportunity to inspect the product, as they could have done in a store transaction. It is not necessary to remove the seal to do this.

Sample revocation form for consumers

(if you want to revoke the contract, please complete this form and send it back to us.)

To 
Guinand GmbH
Hausener Weg 61
60489 Frankfurt am Main, Germany
Fax: +49 (0)69 78800447
email: vertrieb@Guinand-Uhren.de

 

I/we (*) hereby revoke the contract concluded by me/us (*) on the purchase of the following products (*)/the provision of the following services (*)

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s) 

Signature of the consumer(s) (only with paper notification)

Date

(*) Please strike through whatever does not apply.

 

Pls. find our General Terms and Conditions at https://www.guinand-uhren.de/terms-conditions.html

Guinand GmbH
Hausener Weg 61
60489 Frankfurt am Main / Germany

Legal form: GmbH
headquarters: Frankfurt am Main
Commercial Register Court: AG Frankfurt am Main HRB 101278
sales tax ID number: DE298667107

Managing Director: Ernst-August Matthias Klueh
www.guinand-uhren.de
Tel: +49 (0)69 780099
Fax: +49 (0)69 78800447